Portrait of Ana Paula de Souza Müller

Ana Paula de Souza Müller

Registered Nurse (Brazil) | Emergency and Telehealth Nursing | Remote

  • Florianópolis, Santa Catarina, Brazil · UTC−3 (Brasília Time)
  • Email: cv@anapsm.com

Professional Summary

Registered Nurse licensed in Brazil with more than nine years of nursing experience, including about five years in emergency departments and urgent care, plus telephone health advice (telehealth), primary care and home care. Led the nursing team of a municipal outpatient clinic. Bachelor of Science in Nursing (BSN) from the Federal University of Santa Catarina (UFSC) and a postgraduate specialization in urgent, emergency and intensive care nursing (2024). Bilingual in Portuguese and English (CEFR B2, TOEFL iBT 2026). Comfortable with digital tools, including generative AI, Microsoft Office and Canva. Looking for fully remote roles with international teams. Currently in the US Registered Nurse (RN) licensure process: credential evaluation and Florida Board of Nursing application completed, NCLEX-RN pending.

Available for fully remote, part-time work (20 to 30 hours per week) as a freelance independent contractor.

Skills

Clinical
Emergency nursing, Triage and risk classification, Manchester Triage System, Trauma and critical emergency care, Intensive care fundamentals, Resuscitation, Clinical assessment, Medication administration, Patient education, Clinical documentation, Care coordination, Medical terminology, Telehealth and telephone triage, Primary care, Wound care, Infection prevention and control, Basic and Advanced Cardiac Life Support (BLS, ACLS) training
Digital
Electronic health records (EHR): Micromed, Philips Tasy, e-SUS, Generative AI tools (ChatGPT), Microsoft Office (Word, Excel, PowerPoint), Canva, Digital marketing basics (tracking pixel installation)
Professional
Nursing team leadership, Staff and appointment scheduling, Case review against program and clinical criteria, Patient program coordination and case follow-up, Clear written and verbal communication, English to Portuguese translation of clinical content, Attention to detail

Work Experience

Charge Nurse, Policlínica de Biguaçu (municipal outpatient clinic)

– · Biguaçu, Brazil

  • Ran the first-level case review for the clinic's special services programs (ostomy supplies, home oxygen therapy, hearing aids, out-of-state treatment transport): analyzed each patient's full documentation against program criteria, sent a case summary to the state health department for final approval and followed up the outcome, a process comparable to utilization review.
  • Led the nursing team of five to six nursing technicians at a municipal outpatient clinic, covering administrative and clinical work, staff schedules and nursing procedures.
  • Gathered the required medical reports, handled correspondence with state and municipal health departments, followed up home oxygen therapy patients with primary care units, and oversaw diagnostic exams and appointment scheduling.

Emergency Department Nurse, UPA Biguaçu (24-hour Emergency Care Unit)

– · Biguaçu, Brazil

  • Performed triage with risk classification for incoming patients in a high-volume 24-hour emergency care unit, prioritizing care by clinical urgency.
  • Cared for high-risk patients, including resuscitation and critical emergencies, as one of three nurses per shift.
  • Worked in this unit throughout the COVID-19 pandemic.

Emergency Department Nurse, Tenured Public Servant, Hospital Regional de São José

– · São José, Brazil

  • Delivered emergency nursing care in one of the largest emergency departments in Santa Catarina, a referral center for trauma and polytrauma.
  • Rotated by daily assignment across triage, the medication room, observation and inpatient areas, the step-down (semi-intensive) unit and the resuscitation room.
  • Recorded assessments and nursing notes in the hospital's electronic health record system (Micromed) and gave a structured shift handoff at the end of every shift (situation, background, assessment, recommendation: SBAR).

School Nurse, Colégio Bom Jesus (Centro unit)

– · Florianópolis, Brazil

  • Handled all student health care from preschool through high school: intake, assessment of complaints, first aid, medication administration under medical prescription, and referral when needed.

Home Care Nurse, Wound Care, Self-employed

– · Florianópolis, Brazil

  • Treated and followed up complex wounds in home care patients on scheduled visits, applying dressing techniques with a range of dressing types.

Emergency Department Nurse, Hospital Baía Sul

– · Florianópolis, Brazil

  • Worked in the emergency department with a focus on Manchester Triage System triage and direct patient care, after starting in the inpatient surgical unit.

Telehealth Nurse, 24-Hour Health Advice Line, TopMed

– · Florianópolis, Brazil

  • Translated the full patient assessment program from English into Portuguese: symptom-based clinical algorithms that guide the nurse step by step to the appropriate advice or treatment.
  • After launch, assessed patients by telephone using the algorithms and gave them the appropriate guidance.
  • Took part in implementing the 24-hour telephone health service (Saúde 24 Horas), a health call center, and training the team.

Family Health Nurse, Florianópolis Municipal Health Department

– · Florianópolis, Brazil

  • Provided primary care at public health centers in the Family Health Program: nursing consultations, well-child visits, cervical cancer screening, medication, vaccination and walk-in triage.

Rental Technician, Work and Travel Program, Park City Mountain Resort

– · Park City, Utah, United States

  • Provided customer service in English at a mountain resort, helping customers rent ski and snowboard equipment during a university work exchange in the United States.

Education

Postgraduate Specialization in Urgent, Emergency and Intensive Care Nursing, Faculdade Herrero

Graduated · Florianópolis, Brazil

  • 410-hour program (Apr 2020 to May 2024) covering risk classification, polytrauma care, electrocardiography, mechanical ventilation, infection control and Advanced Cardiac Life Support (ACLS), with internships in general emergency and intensive care units.

Bachelor of Science in Nursing (BSN), Federal University of Santa Catarina (UFSC)

Graduated · Florianópolis, Brazil

  • Final-year internship with SAMU Florianópolis (mobile emergency medical service) on an advanced life support unit; organized and taught Basic Life Support (BLS) courses for the university community.

Licenses and Certifications

Languages

Additional Information

Download this resume as a PDF: Ana-Paula-de-Souza-Muller-Resume.pdf